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Returns Eligibility
We accept returns only if:
- The item is damaged or faulty on arrival
- You contact us within 48 hours of delivery
Items must be unused and in original packaging.
Non-Returnable Items
For safety and hygiene reasons, we do not accept returns on opened or used products.
Refund Process
Once your return is approved and received:
- Refunds will be processed to your original payment method
- Please allow 3–7 business days for processing
Shipping Costs
Shipping costs are non-refundable unless the item is faulty or incorrect.
Order Issues
If you receive the wrong or damaged item, contact us immediately with:
- Order number
- Photos of the product
Important Note
Due to strict regulations in Australia around cannabis-related products, including THC items, availability and legality may vary. Many such products are only legally accessible through approved medical channels .
Customers are responsible for ensuring compliance with local laws before ordering.
Contact for Returns
Email: info@aussiethcgummies.com
